FAQ
How does HyperLoq work?
Hyperloq™ is a premium smart tracker, compatible with both Apple Find My or Android Find My (Google Find's Hub).
Using crowd GPS technology (no SIM card or subscription required), it locates your items by connecting to nearby smartphones. This way, you can easily track and secure what matters most to you – such as keys, wallets, bags, pets, vehicles, and more – with worldwide coverage.
How long does the battery last and how can I replace it?
The Hyperloq™ NeoTag comes with a long-lasting CR2032 battery that can last over 10 months depending on usage.
When it’s time to replace it, simply flip open the back cover of your NeoTag and use the plastic opening tool included in the package. In just a few seconds, your device will be ready to go again — no technical skills required! 🔋✨
Can I track multiple objects with Hyperloq™ GPS?
Absolutely! 🎯 With the Find My app (Apple) or the Find My Device app (Android/Google), you can connect and manage up to 16 Hyperloq™ devices at the same time.
You can also give each device a custom name (e.g., Keys, Wallet, Backpack, Car) so you always know exactly what you’re tracking. This makes it easy to keep all your important belongings safe and organized — all in one app! 📱✨
What is the range of the Hyperloq™ NeoTag?
Hyperloq™ provides worldwide coverage 🌍 because it doesn’t rely only on Bluetooth.
Instead, it connects to the powerful Apple Find My and Android Find My networks, leveraging signals from hundreds of millions of smartphones around the globe.
👉 No SIM card required
👉 No monthly subscription
👉 No distance limits
In simple terms:
If you lose your item, any nearby iPhone or Android phone can detect your Hyperloq™ and securely send its location back to your device.
That means safe, reliable tracking — anywhere in the world. 📱✨
How many items can I track simultaneously through the app?
With Apple Find My, you can connect up to 16 Hyperloq™ devices and name each one individually (e.g. keys, wallet, laptop bag).
With Android Find My, the number may vary depending on the Android version and device model. In most cases, you can connect several devices, though the user experience may be smoother with fewer simultaneous connections.
This flexibility allows you to track multiple items — all within the same app.
Is the Hyperloq™ NeoTag waterproof?
The Hyperloq™ NeoTag is water-resistant, meaning it can withstand splashes and short exposure to water, but should not be submerged.
For those looking for 100% waterproof protection (IP67 certified), we designed the Hyperloq™ NeoSplash, available for both Apple Find My and Android Find My. 🌊📱
Do I need a subscription to use Hyperloq™?
No! 😊 Hyperloq™ requires no subscription and no extra fees.
You purchase it once and use it for free with the Apple Find My or Android Find My apps, with no limitations.
👉 No monthly fees
👉 No SIM cards
👉 No hidden costs
Simply connect it to your phone and enjoy worldwide coverage, powered by hundreds of millions of Apple & Android devices in the network.
What do our customers have to say?
I have put them on my dogs and on my bike, they work very well and accurately!
— Stamatis Mr.
Hyperloq™ has changed the way I manage my busy mornings. I no longer waste time looking for my keys or my wallets. It's amazinghow such a small device can make such a big dfference in my daily life
— Sophia T.
It's the best available! I tried one for the keys and I was completely satisfied! I just ordered one for the company's commercialvehicles as well. Value for money!
— Dimitris D.